Shipping Policy

At KARWAAN, we are committed to providing our customers with a smooth and reliable shopping experience. We proudly offer Free Cash on Delivery service all across Pakistan, ensuring that you can shop with confidence and convenience. Once your order is placed, our dedicated Customer Service Team will reach out to you via phone call or WhatsApp to verify the details and confirm accuracy before processing. After your order is confirmed, it will be carefully packed and dispatched directly from our warehouse. In the case of Cash on Delivery orders, if any product from your selection (Shoes, Joggers, Sneakers, Boots, or Loafers) happens to be out of stock, we will make sure the available items are shipped without unnecessary delays. Our team will keep you informed in case of any unexpected hold-ups, and you will be promptly notified via phone or email. We aim to deliver your orders within 2–4 business days through BluEx, depending on your location, so you can enjoy your footwear as quickly as possible. To protect our valued customers, we strongly advise that you reject any parcel not dispatched directly from KARWAAN, as this will help you avoid fraudulent or unauthentic deliveries. Your trust means everything to us, and we continuously strive to ensure that every purchase from KARWAAN is handled with care, security, and efficiency.