Refund Policy

At KARWAAN, we value your trust and aim to provide you with the best shopping experience. To maintain transparency, we have outlined the following guidelines regarding returns and exchanges:

 Return & Exchange Guidelines

  • Damaged Products: Returns are accepted only in the case of damaged or defective items. If you receive a damaged product, kindly contact us within 2 days of receiving your order.

  • Size Issues: We understand that size selection can sometimes be tricky. Exchanges for size issues are accepted only if the required size is available in stock. The product must be returned unused and in original packaging for the exchange to be processed.

  • Original Condition: All returned or exchanged items must be in their original condition, unworn, and with all packaging intact.

 Non-Returnable Items

  • Change of Mind: Returns will not be accepted for reasons such as style or color preference changes.

  • Limited Stock: Since many of our products are imported and available in limited quantities, returns are restricted and will only be accepted in cases of damage or approved size exchanges.

 Contact Us

To avoid size or style confusion, customers can request product pictures, videos, and size guidance before placing an order via WhatsApp at [insert KARWAAN WhatsApp number]. Our team is always ready to assist you in making the right decision.

We truly appreciate your understanding and cooperation in following our Returns & Exchange Policy. For any concerns, feel free to reach out to our Customer Service Team.

Thank you for choosing KARWAAN you can trust.